Resources
Ideas for a better shop day
Practical reading for the people running independent garages. From the morning schedule to the final invoice.
Shop operations
A clearer start to the shop day
A short morning review helps the front desk and workshop work from the same information.
Customer communication
Write estimates customers can understand
Clear descriptions and an explicit decision make the transition from estimate to invoice easier to follow.
Client records
Make vehicle history useful at the next visit
Consistent records help the next person understand what happened without reconstructing the job.