Help Center

GarageOS is management software for independent auto shops — appointments, estimates, approvals, invoicing, reminders and customer communication, all in one place.

Your shop owner or manager sets up your account and invites your team. From there you can log in and start managing appointments, clients and invoices. If your shop already has an account, the Quick Start checklist walks through setting it up.

Yes — each shop gets its own branded booking page where customers can request an appointment directly.

Yes. Each shop's clients, vehicles, appointments and invoices are scoped to that shop only.

Check that online booking is enabled, the shop is open that day and at least one mechanic is available for bookings. The service must fit within working hours and around existing appointments. Minimum advance notice and the booking window also limit the times customers can choose.

No. Payment records track money received through your shop's payment process. Collect payment through your usual terminal or provider, then record the method and amounts on the invoice.

Yes. Open the estimate and use its conversion action, then review the resulting draft invoice before sending it. Record the customer's decision separately; sending an estimate does not mean it has been accepted.

Check the recipient details and the result of the send action. Email and SMS require delivery services to be configured for the installation. For email, also ask the recipient to check spam. If sending fails, keep the document and ask your administrator to check delivery configuration before retrying.

Access depends on your role and shop assignment. Ask the shop administrator to review them. Each team member should use their own account rather than sharing another person's credentials.

Reach out through the contact page and we'll get back to you.